Mike leads USAA’s Military Advocacy Group and serves as deputy of the Military Affairs unit. His team builds collaborative relationships that focus on a national dialogue surrounding important veteran and spouse issues such as financial readiness, navigating successful transitions into the civilian workforce, entrepreneurship, and building supportive and impactful military spouse communities. He also manages enterprise-wide programs and projects that sustain relationships between USAA, strategic external partners and military leaders/influencers to promote and enhance USAA’s brand and reputation.
He’s been with USAA since 2003 when he established USAA’s military communications program, later building a comprehensive military influencer program and establishing USAA’s national leadership role as a military-friendly employer.
Mike spent 25 years in the Air Force, both as an NCO and officer before retiring in 2002. While in the military he served as photojournalist, newspaper editor, chief of public affairs and staff officer at the base and major military command level. He also served as a communications associate professor for four years at DOD’s Defense Information School where he taught future military public affairs communicators. He has multiple deployments to the Former Yugoslav Republic for Operations Able Sentry and Joint Endeavor as a member of the implementation force and supported international communication efforts for Operations Deny Flight, Deliberate Force and Provide Promise.
In 2016, The U.S. Chamber of Commerce Foundation selected Mike as the recipient of the annual Hiring Our Heroes Colonel Michael Endres Leadership Award for Individual Excellence in Veteran Employment. He currently serves on the HOH Veteran and Military Spouse Employment Councils, which focus on actions addressing the unique employment challenges veterans and military spouses face. Mike was selected as a 2018 We Are the Mighty-Mighty 25 influencer for his work in the military-veteran community, where he dedicates his time to connecting, equipping, and inspiring opportunities that benefit the military community at large.